Turning ‘Declined Services’ into Sales Opportunities

1 minute read

Published on November 25, 2025

Most shop owners spend big on ads chasing new customers but your best opportunities are already in front of you. Focus on the total car care experience: plan beyond today, into next week, month, and year. If a customer can’t afford a service, defer, don’t decline. Deferred sales keep customers coming back, grow revenue, and secure future appointments. Watch the full video to learn more about Discovered Sales.

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