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SHOPMONKEY REVIEWS

Real shopmonkey clients. Real reviews.

Definitely a Game Changer!

“Been using the software for almost 3 years. Our customers love the transparency we’re able to offer. The price is just right and having CRM integrated is also a big plus. They have earned my business from here on out.”

Daniel Paniccia,
Owner at Pro Transmissions & Auto of Athens

See how our repair shop management software has positively impacted and helped thousands of businesses just like yours.

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Browse Shopmonkey Reviews

Showing 20 of 422 results

Perfect!

August 08, 2026

"Perfect! Now I can run my entire shop with one software. Sign up was easy, and the staff is fantastic! Highly recommend."

Shop Type
Auto Repair
Location
Southeast
Switched From
N/A

Shopmonkey has given our business so many needed tools

July 14, 2026

"Shopmonkey has given our business so many needed tools to run smoothly and efficiently. They constantly adjust to the requests and concerns of the users. We have 2 shops and are sure we will be using them for years to come! Thanks to Lukasz and the whole Shopmonkey crew for helping us for so many years."

Jonny Byelick,
General Manager
Shop Type
Auto Repair
Location
Southeast
Switched From
N/A

AMAZING!!

July 08, 2026

We've only recently started using Shopmonkey at Evanoff Powersports LLC, but the experience has been excellent so far. The software is clean, professional, and much more capable than the invoicing systems I tried before. It gives me confidence that I'll be able to manage estimates, repair orders, invoices, customer information, and my shop all in one place as my business grows. 

Shop Type
N/A
Location
Midwest
Switched From
N/A

Shopmonkey is the best!

June 30, 2026

“You don’t need to have different solutions to solve different problems. Shopmonkey hits it all very well — all the things you need to grow.”

Will Helton,
Owner
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Easy to hit the ground running

June 26, 2026

"I was nervous about adding accounting software to my workflow, but Shopmonkey made it surprisingly painless. The whole process made it easy to hit the ground running."

Kelly, Shop Manager, Jonny J's Cycles

Kelly ,
Shop Manager
Shop Type
Motorcycle
Location
Northeast
Switched From
N/A

It is singlehandedly the most important tool in my shop.

June 11, 2026
"It is singlehandedly the most important tool in my shop. I dont know how we would operate with out it."
Shop Type
Motorcycle
Location
Midwest
Switched From
N/A

Shopmonkey for the win!

June 04, 2026

"I got a very detailed look into the software and made a decision on Shopmonkey over Tekmetric. The customizable job board, REAL QuickBooks integration and appointment reminders, along with Joe G’s expertise, locked me in for a new adventure. I’ve been working with old-school software for years, and Shopmonkey is a pretty amazing way to grow the business to the next level."

Brandon Hammond,
Verified Reviewer
Shop Type
Performance
Location
N/A
Switched From
N/A

Probably the best customer service I have ever experienced with any company

June 03, 2026

"The great attitude and helpfulness were fantastic."

Sean Curtis,
Verified Reviewer
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Best tool ever for a repair shop!

April 20, 2026
"We have Shopmonkey since 2021 and wouldn't change for any other platform. The interface is very intuitive for the shop but also for our customers. It definitely made our work a lot easier!"
Shop Type
Auto Repair
Location
West
Switched From
N/A

We love Shopmonkey

April 14, 2026
"Been using Shopmonkey for almost 4 years now, and honestly, the customer service is great. The system runs great and has a lot of amazing options. Our customers love the text/pic/ video messaging options and appointment reminders, as well as their automated request for Google reviews 24 hours after one of our customers picks up their car after being serviced. The parts/tires ordering options through parts tech makes doing quotes and ordering parts 10xs faster and really helps cut down quote time and parts ordering time a fraction of the time then the old call for price and availability through all your suppliers are now all in one spot and you can see stock availability, and look up your own parts so you know your getting the correct part everytime before they deliver. We love Shopmonkey, and we plan to continue using it for years to come. By the way, I am a very picky/ocd kind of person and their system hits all the checkmarks, and I am very satisfied. Highly recommend."
Shop Type
Performance
Location
Southeast
Switched From
N/A

Phenomenal Leadership Crew and Awesome Product.

April 09, 2026

Phenomenal Leadership Crew and Awesome Product. With those two you can’t go wrong. But support teams are my favorite, whenever there’s a problem they follow up fast. Great Product

Sam Smith
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Shopmonkey is the best!

December 23, 2025

“Shopmonkey makes it super simple to do what you gotta do and focus on fixing cars.”

Ty the Car Guy ,
Mobile Mechanic
Shop Type
Mobile Shop
Location
N/A
Switched From
N/A

Shopmonkey is the best!

October 24, 2025

"They listen to their customers and constantly work to improve their product. Highly recommend!"

Shirley Martinez,
CEO
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Shopmonkey is the best!

October 24, 2025

"Shopmonkey has exceeded my expectations. It is an extremely useful and detailed tool to have in the independent repair facility."

John Nakayama,
Shop Owner
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Don't take our word for it. See what our customers have to say.

October 20, 2025

"Working with the Shopmonkey customer service team has been an absolute pleasure. They're incredibly responsive and always go above and beyond to resolve our issues quickly and effectively."

Victoria Vo,
Shop Manager
Shop Type
Performance
Location
N/A
Switched From
N/A

Efficient System that allows work flows to be digitalized with ease

November 21, 2024

Shopmonkey has been extremely beneficial to our shop as a whole and has allowed us to move completely over to digital workflows allowing us to be paperless for all of our work orders. It has allowed us to maintain a valid and efficient history of the work we are doing within our shop and has also allowed us to streamline communication between our management, technicians and administration. The time clock function has also allowed us to be more efficient in tracking times spent on jobs and assessing technician efficiency.

The migration over to 2.0 however has been beneficial and I overall find that it is much more user friendly then the original version and the updates they did make the useability of it much better.

Verified Reviewer
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Lightweight and efficient shop management system.

November 21, 2024

I like the ease of use and navigation. All controls are intuitive and tactile. Canned services are really helpful for our shop.

Verified Reviewer
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Shopmonkey Brought My Shop Into The 21st Century!!!

November 18, 2024

Shopmonkey's ability to neatly organize our customers, fleets, vehicles and associate notes & photos from our technicians has allowed us to provide our customers with a full report of services performed. Whenever I have had an issue, it's been relatively easy to contact support and get a resolution or at least gather further information into the issue that I'm experiencing.

Derrick P,
Vice President
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Shop Monkey 2.0: A Great System with Room to Improve Payment Processing

November 15, 2024

We’ve been using Shop Monkey 2.0 since October, and it’s already made managing our shop easier and more efficient. The streamlined interface, fast performance, and improved scheduling tools have transformed how we work. Communication with customers is seamless, and the reporting features provide valuable insights. While the learning curve was a bit steep at first, it’s been well worth the upgrade. Highly recommend!

Samantha M,
Owner
Shop Type
Auto Repair
Location
N/A
Switched From
N/A

Cost effective for a small shop

November 14, 2024

My family has been in business for over 40 years and were still doing their invoices and bookwork by hand, mostly because the cost of software was too much to justify the spend. After looking at several options over many years, I came across Shopmonkey. The amount of support and information we received before signing up was amazing. After signing up and through set-up customer service was quick to repond and always had an answer right away. The integration of a 'computer' to our 'gear heads' was something no one was excited about. However, it was easy for them to learn and a month or so into using the platform everyday our guys raved on the difference it made in their day to day work. We don't use many of the features because we're just a small oil change only shop, but those that we do fit our needs perfectly. We have also been able to utilize some of the features not in the exact way they are designed for other shops, but are able to make them fit our format.

Stephanie T,
Co-Manager
Shop Type
Quicklube
Location
N/A
Switched From
N/A
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