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Frequently Asked Questions

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How much does Shopmonkey cost?

Do I have to sign a contract?

Are there setup fees to get started?

How many users can our shop have on Shopmonkey?

How many devices can I use with my subscription?

Can I pick and choose à la carte style editions/functionality?

Is Shopmonkey available all over the world?

I'm a new business, can you help me out?


Does Shopmonkey have a mobile app?

Can I send texts with pictures and videos to my customers through Shopmonkey? Can they send them to me?

Can I do digital inspections with Shopmonkey?

Can my customers schedule their own appointments?

Can Shopmonkey do batch invoicing?


Do you help with data migration if I switch to Shopmonkey?

Does Shopmonkey Integrate with QuickBooks and CARFAX?

Where do you get your lookups and labor guides from?

Does Shopmonkey provide lookups for Medium or Heavy-duty vehicles?

Can I procure parts with Shopmonkey?

You’ve got quesions, we’ve got answers

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Our friendly support team is available to answer any questions you have, or check out our Help Center for training resources.

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