Question 1

Are there setup fees to get started?

Accepted Answer

Shopmonkey does not have any additional fees to set up or to get started. There may be additional fees for data migration or in-person training depending on your shop's needs.

Question 2

Does Shopmonkey integrate with QuickBooks and CARFAX?

Accepted Answer

Yes! Shopmonkey has many integrations, including QuickBooks Online, QuickBooks Desktop, and CarFax. Check out our Help Center for more information on our QuickBooks and CARFAX integrations.

Question 3

How many users can our shop have on Shopmonkey?

Accepted Answer

You can have as many users as you need! With each tier, you’re given a certain number of included users. For additional users, the cost is $20 per user/month for a single location. For multi-location accounts, user pricing is subject to agreement. For further information on tiers and pricing, check out our Pricing Page.

Question 4

Does Shopmonkey have an app?

Accepted Answer

Shopmonkey has an iOS and Android app for technicians. You can download Shopmonkey for Techs in the Apple App Store or Google Play Store by searching for Shopmonkey.

Question 5

Where do you get your lookups and labor guides from?

Accepted Answer

Shopmonkey sources labor guides, parts, fluids, and maintenance lookup information from Motor, which supports light, medium, and heavy-duty automotive data from OE and aftermarket part manufacturers. Check out how to look up parts, labor, diagrams, and procedures on Motor in our Help Center.

Question 6

Does Shopmonkey provide lookups for medium or heavy-duty vehicles?

Accepted Answer

Shopmonkey integrates with Fleetcross by Motor for both medium and heavy-duty vehicles. Check out our HD article in the Help Center for more information.

Find the pricing that's the right fit for your auto shop.

Basic Monkey

Clever Monkey

Genius Monkey

Multi-Shop

CRM Essentials

Heavy Duty

All Shopmonkey plans include awesome tools to help you get organized and run your shop

Centralized Customer Comms

Universal Search

Canned Services

Workflow Management

Payments

Unlimited Quotes and Invoices

SMS and Email

Shop Reporting

Industry-Standard Security

Data Migration Service

Activity History

U.S.-Based Support Team

Frequently Asked Questions

Are there setup fees to get started?

Does Shopmonkey Integrate with QuickBooks and CARFAX?

How many users can our shop have on Shopmonkey?

Does Shopmonkey have an app?

Where do you get your lookups and labor guides from?

Does Shopmonkey provide lookups for Medium or Heavy-duty vehicles?