How This Heavy-Duty Shop Builds Customer Loyalty with Modern Digital Experiences

Casey George, owner of Bus and Truck of Chicago, needed a way to maintain close customer relationships as a heavy-duty maintenance and collision repair shop. Several fleet owners in the Chicago area depend on his shop to keep their vehicles out on the road.

Shopmonkey equipped his shop to provide a first-class digital experience throughout the repair and maintenance process so his customers can keep their businesses running smoothly. Hear directly from one of George's customers, who describes what it is like to work with a shop that uses Shopmonkey's shop management solution, and how the experience has established a strong relationship between him and Bus and Truck of Chicago.