Black Forest Technik Impresses Its Auto Shop Customers with Shopmonkey

Black Forest Technik has up-leveled its customer service experience using Shopmonkey's built-in customer communication tools. Their customers rave about Shopmonkey's usability when it comes to the ease of receiving and approving estimates right from their phones. They also appreciate the level of transparency Black Forest Technik is able to provide them through photos and videos taken through the digital inspection process. And for the shop, all customer communications and approvals are automatically documented in the event that something needs to be referenced down the road. Improve your auto shop's customer experience while streamlining your operations with Shopmonkey.