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Shopmonkey vs. Shop Boss

A complete shop management platform, all in one place.

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Shops switch to Shopmonkey for a complete shop management solution built for shop owners and their teams. Natively cloud-based means everything is available online, on any device, and in real time. Two-way texting, payments, and customer communication tools included in every plan.

Based on 600+ reviews on

See how Shopmonkey compares

A quick look at how each platform delivers the core features modern shops rely on every day.
Shop Boss
Digital Vehicle Inspections (DVIs)
Labor Guides
Automated Appointment RemindersIncluded in all plansAvailable with CRM + Online Add-On
Campaigns & Online BookingAvailable with CRM Essentials Add-OnAvailable with CRM + Online Add-On
iOS/Android Mobile App
Online Work Request FormIncluded in Clever & Genius Plans
Multi-Language Platform & SupportEnglish, French, and Spanish — including onboarding, support, and customer successEnglish
Marketing Dashboard, Review Management, & Dedicated ReportingAvailable with CRM Essentials Add-On
Built-In Payments Processing & SupportIncluded in all plansThird-Party Integration
Built-In QuickBooks Online IntegrationFully integrated in Clever & Genius PlansThird-Party Integration through API Nation

Trusted & Top-Rated

Backed by Real Shop Owners

Based on verified reviews from G2, Capterra, and Software Advice, Shopmonkey consistently earns top marks for feature completeness at every tier, ease of use, and customer communication tools that don't require expensive plan upgrades.

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What shops get with Shopmonkey.

A side-by-side look at the features modern shops get with Shopmonkey from day one.

Automated Appointment Reminders in Every Plan

Native Mobile Apps for Technicians

Capture More Work with Intake Forms

Multi-Language Platform & Support

Marketing Dashboard & Review Management, Built In

Built-In Payments Processing

Native QuickBooks Online Sync

Why shops choose Shopmonkey.

Shopmonkey's shop management solution has helped thousands of businesses just like yours.

Been using the software for almost 3 years. Definitely a game changer! Being able to send Mobile payments and digital inspections all from one application is amazing!

Artistic Interpretation (Avatar) of Daniel Paniccia

Daniel Paniccia

Owner

I use Shopmonkey for everything to do with my shop, from taking appointments to collecting reviews... I no longer need to call multiple vendors, and I love the clear layout of my schedule. 

Artistic Interpretation (Avatar) of Jamal Haniff

Jamal Haniff

Owner

My favourite feature is probably the ability to text customers and how easy it is to send and explain invoices/quotes to customers.

Artistic Interpretation (Avatar) of Gurjap Sekhon

Gurjap Sekhon

Owner and Lead Technician

Our customers feel really connected to the repairs that are going on with their car. For the customer, that’s such a big win.

Artistic Interpretation (Avatar) of Bernadette Helton

Bernadette Helton

Service Advisor
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See Why 8,000+ Shops Choose Shopmonkey