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Shopmonkey vs. Identifix

Your shop, all in one place.

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Shopmonkey runs your shop on one connected platform: estimates, invoicing, CRM, inventory, scheduling, and two-way texting included. No separate subscriptions. No stitched-together tools.

Based on 600+ reviews on

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Shopmonkey gives shops the core features they rely on every day — without the extra subscriptions.
Identifix
Digital Vehicle Inspections (DVIs)Integrated in workflowVia 3rd party integration
Labor Guides
Two-Way TextingBuilt-in — UnlimitedSeparate subscription
Customer Relationship Management (CRM)
BNPL (Buy Now Pay Later)Sunbit and Affirm built in
Work Request Form
Language SupportEnglish, French, and SpanishEnglish
Modern Interface & UsabilityCloud-native UI, rated highly for ease of use
Online Appointment Booking
Google Reviews ManagementAvailable in Genius planRequires a separate subscription

Trusted & Top-Rated

Backed by Real Shop Owners

Shopmonkey continues to lead the industry with top rankings on G2. Our badges reflect consistent customer satisfaction, powerful features, and measurable results.

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Why do shops choose Shopmonkey?

Shopmonkey helps thousands of shops run, manage, and grow their businesses.

Website Leads That Auto-Convert to Repair Orders

Google Reviews Management, Built In

One Platform for Your Entire Shop

A Clean, Intuitive Interface

Help Customers Say Yes to Bigger Repairs

Multi-Language Support for Every Customer

Online Booking That Frees Up Your Front Counter

Why shops choose Shopmonkey.

Shopmonkey's shop management solution has helped thousands of businesses just like yours.

Been using the software for almost 3 years. Definitely a game changer! Being able to send Mobile payments and digital inspections all from one application is amazing!

Artistic Interpretation (Avatar) of Daniel Paniccia

Daniel Paniccia

Owner

I use Shopmonkey for everything to do with my shop, from taking appointments to collecting reviews... I no longer need to call multiple vendors, and I love the clear layout of my schedule. 

Artistic Interpretation (Avatar) of Jamal Haniff

Jamal Haniff

Owner

My favourite feature is probably the ability to text customers and how easy it is to send and explain invoices/quotes to customers.

Artistic Interpretation (Avatar) of Gurjap Sekhon

Gurjap Sekhon

Owner and Lead Technician

Our customers feel really connected to the repairs that are going on with their car. For the customer, that’s such a big win.

Artistic Interpretation (Avatar) of Bernadette Helton

Bernadette Helton

Service Advisor
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See why 8,000+ shops choose Shopmonkey.