Shopmonkey vs. Identifix

Your shop, all in one place.

Request a live demo

Shopmonkey runs your shop on one connected platform: estimates, invoicing, CRM, inventory, scheduling, and two-way texting included. No separate subscriptions. No stitched-together tools.

Based on 600+ reviews on

See how Shopmonkey compares

Shopmonkey gives shops the core features they rely on every day — without the extra subscriptions.

		Identifix
Digital Vehicle Inspections (DVIs)	Integrated in workflow	Via 3rd party integration
Labor Guides
Two-Way Texting	Built-in — Unlimited	Separate subscription
Customer Relationship Management (CRM)
BNPL (Buy Now Pay Later)	Sunbit and Affirm built in
Work Request Form
Language Support	English, French, and Spanish	English
Modern Interface & Usability	Cloud-native UI, rated highly for ease of use
Online Appointment Booking
Google Reviews Management	Available in Genius plan	Requires a separate subscription

Trusted & Top-Rated

Backed by Real Shop Owners

Shopmonkey continues to lead the industry with top rankings on G2. Our badges reflect consistent customer satisfaction, powerful features, and measurable results.

Why do shops choose Shopmonkey?

Shopmonkey helps thousands of shops run, manage, and grow their businesses.

Website Leads That Auto-Convert to Repair Orders

Google Reviews Management, Built In

One Platform for Your Entire Shop

A Clean, Intuitive Interface

Help Customers Say Yes to Bigger Repairs

Multi-Language Support for Every Customer

Online Booking That Frees Up Your Front Counter

Why shops choose Shopmonkey.

Shopmonkey's shop management solution has helped thousands of businesses just like yours.

Been using the software for almost 3 years. Definitely a game changer! Being able to send Mobile payments and digital inspections all from one application is amazing!

Daniel Paniccia

Owner

I use Shopmonkey for everything to do with my shop, from taking appointments to collecting reviews... I no longer need to call multiple vendors, and I love the clear layout of my schedule.

Jamal Haniff

Owner

My favourite feature is probably the ability to text customers and how easy it is to send and explain invoices/quotes to customers.

Gurjap Sekhon

Owner and Lead Technician

Our customers feel really connected to the repairs that are going on with their car. For the customer, that’s such a big win.

Bernadette Helton

Service Advisor

REQUEST A DEMO

See why 8,000+ shops choose Shopmonkey.