Shopmonkey vs. Mitchell1

A complete shop management platform, all in one place.

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Shops switch to Shopmonkey for a connected all-in one platform that helps teams run more efficiently. Estimates, payments, technician workflows, customer communication, and reporting all work together in one cloud-based platform designed for today’s repair shops.

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A quick look at how each platform delivers the core features modern shops rely on every day.

		Mitchell 1
Cloud-Based Platform	Cloud-based by design. Access from any device, anywhere.	Desktop-installed software
Two-Way Texting	Included in all plans	Available with MessageCenter add-on
Digital Vehicle Inspections	Included in Clever and above	Available with OneFlow Inspections add-on
Mobile App for Technicians	Available on iOS and Android	Inspections App — Available on iOS and Android
Integrated Payments	Included in all plans. Multiple payment types, surcharging, ACH, BNPL, and online payments	Available with Integrated Payment Processing add-on
QuickBooks Online Integration	Built-in, native integration in Clever and above	Available with Accounting Link add-on
Multi-Language Platform & Support	English, French, and Spanish including sales, onboarding, customer success, and support	English
Online Reviews Management	Available with CRM Essentials	Available with SocialCRM
Appointment Reminders & Confirmations	Included in all plans	Available with ProPack Toolbox add-on
Estimates and Invoices
Shop Reporting

Trusted & Top-Rated

Backed by real shop owners.

Shopmonkey continues to lead the industry with top rankings on G2. Our badges reflect consistent customer satisfaction, powerful features, and measurable results.

What shops get with Shopmonkey.

A side-by-side look at the features modern shops get with Shopmonkey from day one.

Built for Shops, Designed for the Cloud

Two-Way Texting in Every Plan

Native Mobile Apps for Technicians

Integrated Payments, Built In

Native QuickBooks Online Sync

Multi-Language Platform & Support

Automated Appointment Reminders

Why shops choose Shopmonkey.

Shopmonkey's shop management solution has helped thousands of businesses just like yours.

Been using the software for almost 3 years. Definitely a game changer! Being able to send Mobile payments and digital inspections all from one application is amazing!

Daniel Paniccia

Owner

I use Shopmonkey for everything to do with my shop, from taking appointments to collecting reviews... I no longer need to call multiple vendors, and I love the clear layout of my schedule.

Jamal Haniff

Owner

My favourite feature is probably the ability to text customers and how easy it is to send and explain invoices/quotes to customers.

Gurjap Sekhon

Owner and Lead Technician

Our customers feel really connected to the repairs that are going on with their car. For the customer, that’s such a big win.

Bernadette Helton

Service Advisor

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