AI PHONE ASSISTANT FOR AUTO SHOPS
Missed calls shouldn’t mean missed business.
Shopmonkey Concierge answers when your team can't, books appointments, handles questions, and turns missed calls into follow-ups, day or night.
Try it yourself.
Hear how Concierge handles real shop scenarios.
After-hours appointment
A customer calls after closing. Concierge helps schedule their visit so the opportunity doesn't wait until tomorrow.
Busy-day callback
The team is helping customers in the shop. Concierge answers the incoming call and captures what the customer needs.
Service questions
A customer calls with a routine question. Concierge provides an answer using your shop's information.
Every unanswered customer call has somewhere to go.
Phones get answered
When your team is busy, Concierge picks up.
Answer calls while your team is helping customers.
Keep taking calls after the shop closes.
Give customers a real conversation instead of a voicemail box.
customers get help
Customers get answers when they call.
Get answers to routine questions about your shop, services, and any context you provide.
Capture the customer and vehicle details your team needs.
Transfer calls when a customer needs, or prefers, someone from the team.
every call has a next step
Calls turn into action.
Book appointments directly from the call.
Automatically create follow-up tasks for calls that need your teams attention.
Review the call history and transcript any time.
your team stays in shopmonkey
The convenience customers need to keep coming back.
Get notified in Shopmonkey when a call needs your attention.
See call details alongside your customer and vehicle information.
Keep calls, messages, appointments, and follow-up all in one place.
Want to explore more?
Learn more about other products included in the Shopmonkey Marketing Suite.
CRM Reviews
Automatically request and respond to customer reviews.
Scheduler
Never miss another booking by letting customers book online.
Campaigns
Keep your bays full by sending special offers and promotions.
See what happens when every call gets answered.