Not long ago, running an auto shop meant thumbing through repair manuals, sharing job information on whiteboards, and spending too much time on the phone hunting down parts. Staying organized was an uphill battle, and diagnosing tough issues often came down to consulting dusty binders, trial and error, or good old-fashioned instinct.

Thankfully, we’ve moved on. Today, apps that live on smartphones or tablets let you access real-time diagnostic data, manage inventory, streamline scheduling, and get work orders approved without breaking a sweat. Tasks that used to take hours can now be done in minutes, helping repair shops operate more efficiently and serve customers better than ever.

Let’s take a closer look at some of the best mobile apps for your automotive business, including all-in-one shop management platforms and vehicle-specific resources, tools to improve communication and parts ordering/tracking, and even some simple time savers that every tech should have.

Shop Management Apps

As shops get busier and continue to expand, keeping everything under control gets trickier. But the right shop management tools can put you in the driver’s seat by consolidating various tasks on a single platform.

For example, Shopmonkey’s comprehensive Mobile App lets auto repair shops manage customer appointments, technicians’ workflows, and all sorts of other jobs right from their smartphones. In addition to monitoring job status and productivity, it helps techs work faster and smarter with advanced VIN and license plate scanning, digital vehicle inspections, and built-in diagrams, specs, and procedures. It’s also invaluable at keeping service advisors, techs, and customers connected. 

We should mention, too, that Shopmonkey’s app integrates with other tools like parts suppliers, accounting platforms, and vehicle history reporting services, providing a 360-degree solution to shop management that’s helped thousands of repair businesses modernize and grow their operations.

Manufacturer-Specific Apps

Most shops work on a variety of vehicles, and each one presents its own challenges. To make the job easier, many automakers like Ford, GM, and Toyota now offer mobile apps that give techs quick access to detailed service info for specific makes and models. These apps include links to digital service manuals, repair procedures, and the latest diagnostic updates straight from the manufacturer. No more digging through printed manuals or searching the Internet for answers.

For example, GM’s Certified Service Mobile Toolbox (CSMT) includes features like pre-repair authorization, field product reporting, recall details, and more. Along those lines, Toyota’s Technical Information System (TIS) app offers a database of service information for Toyota, Lexus, and Scion vehicles.

Communication Apps

Good communication is the foundation of every well-run repair shop. From the front desk to the techs, the back office, and the customers, everyone needs to be in sync for the operation to fire on all cylinders.

Platforms like Microsoft Teams, Google Chat, Slack, Chanty help your team stay connected and collaborate in real-time. Each offers free plans and allows users to chat, hold virtual meetings, and securely share files, whether it’s photos, videos, diagrams, or links. You can also create dedicated channels for different tasks, like job updates, parts ordering, diagnostics, or general shop announcements. For example, a tech can take a photo of a damaged part, send it to the service advisor, and get approval for a replacement in seconds.

Keeping customers informed builds trust, which often leads to repeat business. Customer relationship management (CRM) apps help shops stay organized by storing customer details, service history, and vehicle records in one place. Automated reminders for upcoming maintenance, like oil changes and tire rotations, make sure customers never miss a service. Advanced tools like Shopmonkey’s Marketing Suite take it a step further with personalized communications, where you can send targeted emails or texts, schedule service reminders, and offer custom promotions based on each customer’s needs.

Parts and Inventory Apps

Ordering parts and managing inventory can be time consuming, especially when you’re dealing with multiple suppliers. Apps like PartsTech and Nexpart simplify the process by letting you search for parts, check real-time availability, and compare prices. No more waiting on the phone for orders or chasing down the right parts. What’s more, these apps integrate with Shopmonkey, whose built-in parts ordering and inventory management provides a faster, more efficient way to find what you need and get it delivered to your doorstep, all from a smartphone or tablet.

Keeping track of what’s in stock isn’t always smooth sailing, but barcode scanning apps can make it a whole lot easier by reading barcodes on parts and tools, which then automatically updates your inventory. This lets you avoid stockouts and helps make sure you always have the right parts ready to go.

Productivity and Reference Apps

Sometimes, it’s the simplest tools that move the needle. These productivity apps can save time, keep things organized, or just be super handy to have around when you need them. For example, voice memo apps are great for when your techs need to document diagnostics, add notes to a work order, or leave instructions for another team member. They help relay important information accurately and make sure nothing gets overlooked. 

Flashlight apps are another tool that no tech should be without. Just make sure it’s bright enough to illuminate tight spaces or dark corners that shop lights can’t get to. Then there are measurement apps that can turn phones into digital calipers, levels, or even torque wrenches, where you can quickly calculate torque settings or convert units for precise readings.

Start the Download(s) 

Printed manuals and endless phone calls to parts suppliers are SO yesterday. Mobile apps have changed the game for auto repair shops, helping owners and techs streamline everything from scheduling and inventory to customer communication, parts ordering, and even note-taking. With the right tools, shops can work smarter and faster, and deliver unparalleled service more profitably than ever.

Now’s the time to stay ahead of the curve with auto repair shop software that brings everything together in one place. From powerful integrations to must-have features, Shopmonkey takes your business to new heights. Request a demo today!