Shopmonkey vs. Fullbay

Your all-in-one shop management platform for heavy duty.

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Shopmonkey runs your entire shop, light and heavy duty, on one modern platform with unlimited texting, real-time QuickBooks sync, monthly billing, and customer support that actually picks up. No SMS caps. No annual lock-in.

Based on 600+ reviews on

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Shopmonkey gives heavy duty shop owners broad vehicle coverage, predictable pricing, in-platform operations, and modern customer-experience tools built right in.

		Fullbay
Light + Heavy Duty in One System		Heavy duty only
Two-Way Texting	Unlimited in all plans	Capped at 300/mo on Pro plan
SMS Appointment Reminders	Unlimited in all plans	Capped at 150/mo on Pro/Elite
Multi-Language Platform & Support	English, French, and Spanish	English
Month-to-month Contract
Custom Fleet & Customer Labor Rates	Applied automatically on estimates	Set per customer
QuickBooks Integration	Native, real-time sync	API connection
Parts Ordering Workflow	In-platform ordering, PO, and tracking	Routes to vendors via email
Technician Time & Performance Reporting	Built-in	Time clock only
Google Reviews Built In	Available in Genius plan
Coupon Creation & Management	Available in Genius plan
Estimates & Invoices
Inventory Management
Reporting & Insights
Digital Vehicle Inspections (DVIs)
Heavy Duty Lookup & Reference Tools

Trusted & Top-Rated

Backed by real shop owners

Shopmonkey continues to lead the industry with top rankings on G2. Our badges reflect consistent customer satisfaction, powerful features, and measurable results.

Built to give heavy duty shops more, right out of the box.

Shopmonkey brings the communication tools, fleet features, and billing flexibility heavy duty shops need — all in one platform, included from day one.

Light + Heavy Duty on One Platform

Heavy Duty Depth, Built In

Unlimited Two-Way Texting in Every Plan

Flexible Month-to-Month Billing

Custom Labor Rates by Customer or Fleet

Native, Real-Time QuickBooks Sync

Onboarding That Gets Your Team Working Fast

Multi-Language Platform & Support

Why heavy duty shops choose Shopmonkey.

Shopmonkey’s shop management platform has helped thousands of businesses just like yours.

From cross-referencing parts to tracking core returns, Shopmonkey is built for the demands of heavy duty repair. It’s simplified our entire workflow, and their customer service has been world-class

Josh Scott

Owner

Shopmonkey really helped to consolidate everything. We’ve doubled the amount of work with the same amount of people.

Casey George

President

Before Shopmonkey, it was chaos — papers everywhere, jobs lost. Now I can finally breathe and focus on the work.

Sebastian Selgado

Owner

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See why heavy-duty shops choose Shopmonkey.