SEMA 2025
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Switching to Shopmonkey?

Thinking about making the switch to Shopmonkey? See some of the most frequently asked questions below about switching from your old software. 

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Pricing

How much does Shopmonkey cost?

Are there setup fees to get started?

How many users can our shop have on Shopmonkey?

How many devices can I use with my subscription?

Can I pick and choose à la carte style editions/functionality?

Is Shopmonkey available all over the world?

I'm a new business, can you help me out?

Features

Does Shopmonkey have a mobile app?

Can I send texts with pictures and videos to my customers through Shopmonkey? Can they send them to me?

Can I do digital inspections with Shopmonkey?

Can my customers schedule their own appointments?

Can Shopmonkey do batch invoicing?

Integrations

Do you help with data migration if I switch to Shopmonkey?

Does Shopmonkey Integrate with QuickBooks and CARFAX?

Where do you get your lookups and labor guides from?

Does Shopmonkey provide lookups for Medium or Heavy-duty vehicles?

Can I procure parts with Shopmonkey?

Payments

What is Shopmonkey Payments?

How do I accept payments in Shopmonkey?

What types of payments can I accept?

How fast will I get paid?

Does Shopmonkey support surcharging?

Can I use Shopmonkey Payments if I’m in Canada?

Does Shopmonkey Payments include fraud protection?

Do I need special hardware to accept payments in person?

Can I still use my old payment processor?

Where can I see my payment history and reports?

Are there financing options available through Shopmonkey Payments?