The one platform that does it all.

Spend less time managing multiple systems and more time getting things done.

Friendly Support

Get help fast with our live online chat support and free trainings.

Mobile & Tablet Ready

Access Shopmonkey from any device.

Easy-to-Use

Quickly learn our intuitive and powerful platform.

Stay Organized

CRM Plus Beautiful Estimates & Invoices

Easily manage customers and their vehicles and append professional estimate, invoices and more to each customer profile. Use our powerful search to quickly find current or historical information.

Workflow Management

Create a tailored workflow to track jobs as they progress through the shop, add status labels and see which customers have authorized their quotes.

Calendar & Scheduling

Never miss a beat with appointments and planned work in your shop calendar.

Communicate with Customers

Unlimited Texting & Emailing

Instantly text or email quotes, invoices, inspection templates, job status and requests for payment. Quickly respond to any customer questions.

Automated Followups & Reminders

Automatically remind customers and stay ahead by knowing which customers confirm their appointments and which need to cancel.

Notifications

Get instant updates when your customers authorize jobs, respond with questions, confirm appointments or pay their invoices.

Save Time

Canned Jobs

Save time with template jobs so you don't have to enter every single line item every time.

Digital Vehicle Inspections

Create check-in, check-out or multi-point inspection sheets to document your work and suggest fixes.

Messages Templates

Create canned responses with customer and vehicle variables to quickly send updates and statuses.

Get Paid

Integrated Payments Processing

Allow customer to pay in the way that is most convenient for them - online from wherever they are, or in person.

Customer Aging

Never miss an unpaid invoice by seeing which customers are overdue and by how long.

Fleet Reports

Generate a summary of invoices for your fleet customers and see how much they owe.

Learn More

Utilize Built in Lookups, Diagrams & Procedures

For light & medium duty repair shops.

Labor & Parts

See estimated labor hours and associated parts for specific jobs.

Diagrams & Procedures

Take a deeper dive with fully integrated diagrams, specs, bulletins and more.

Fluids

Find recommended viscosity and volume for any job.

Maintenance

See maintenance schedules and intervals by mileage or vehicle age.

Track & Manage Your Team

Modern Time Clocks

Allow your employees to clock in and clock out with a touch of a button. Quickly export information for payroll.

Labor Efficiency and Margins

Create a more profitable business by having techs connect their hours to specific work orders - helping you to understand your shop's efficiency and labor margins.

Permissions

Protect your shop's information by restricting what each user can see and do.

Track Inventory & Order Parts

Inventory

Easily add parts to quotes and keep track of what quantities you have on hand.

Parts Ordering

Compare and order parts from your favorite vendor right from the system.

Status Tracking

Manage statuses for each part, whether in inventory or not, to see what you need to order from each vendor.

Gather Insights

QuickBooks Online Sync

Our real-time integration allows you to skip the headache of double-entry by sending invoices, line items, customer and payment information to QuickBooks Online.

Dashboard & Reporting

Track the performance of your shop with profitability and efficiency reports, and easily export information for further analysis.

Utilize Powerful Integrations

Accounting & Bookeeping

Whether you use QuickBooks online or QuickBooks enterprise, we keep everything from payroll to purchase orders in sync without worrying about errors and double entry.

Lookups & Labor Guides

We've combined MOTOR and Carfax to enable rich vehicle lookups based on VIN, license or YMME. Find labor guides for services, as well as diagrams and procedures for the vehicles you're working on.