Rated #1. Trusted by 9,000+ auto shops.
Flexible Workflow.
See Shopmonkey in action
Shopmonkey gives you a live view of your entire shop so you always know what is in progress, what is waiting, and what is ready for pickup. Whether you are at the front counter or off-site, you are always in the loop.
Know what is happening without walking the floor. Every job, every bay, every tech is visible from one place.
Shops using Shopmonkey report doubling their weekly repair order volume.
You can check on the shop from your phone when you are off-site, at lunch, or anywhere else you need to be.
sound familiar?
Many shop owners we talk to are managing their workflow in their head or on a whiteboard. It works until it doesn't.
You don't always know what is happening in the bays?
When the information lives in your head or on a whiteboard, the only way to know what is going on is to walk out there and look.
A live view of your whole shop
Every job shows up on the workflow board with a status, a tech, and a timestamp. You can see all your estimates, work in progress, waiting on parts, and ready for payment jobs without having to leave your desk.
Jobs occasionally fall through the cracks?
It is not that anyone is doing something wrong. There are just a lot of moving pieces and things slip when they are not tracked somewhere visible.
Repair orders that move with the work
Shopmonkey gives you the tools you need to move repair orders through the workflow as work progresses. When something gets delayed, it is easy to spot, track, and fix.
Techs not being sure about what they should work on next?
Without clear due dates and assignments, techs may find themselves having to take a guess on what needs to be done next or spend valuable time upfront at the desk. Both scenarios are less than ideal for the team and the shop as a whole.
A clear queue for every tech
Assign repair orders to techs in Shopmonkey and they can quickly see due dates and their queue from the dedicated Technician Mobile app or any screen they sign into. They know what is next without having to guess or ask the service desk.
You have to be there to know what is going on
If you are running multiple locations or need to step away for a few hours, you are either out of the loop or calling in to check constantly.
Check in from anywhere
Shopmonkey is cloud-based, so your workflow goes with you. Pull it up on your phone and you have the full picture of the shop on-the-go.
REAL RESULTS FROM REAL SHOPS
The numbers speak for themselves.
40%
Average revenue increase reported by customers
2x
Increase in service volume without adding staff
50%
Less time spent on phone & paperwork
The complete shop operating system
Smart. Simple. Built for shop life.
Run the shop faster.
One workflow for every repair, tech, and bay — estimates approved in minutes, payments in a single click.
Earn more per RO.
Photo and video DVIs lift approval rates, online scheduling fills empty bays, and real-time reporting shows where the money is.
Keep customers coming back.
Auto-request reviews after every job and send SMS campaigns to bring customers back.
More revenue, less chaos. See it in a live demo.
Frequently asked questions
Don't see your question? Our team is happy to walk through anything specific to your shop on a live demo.
Can I customize my workflow stages to match how my shop is set up?
Can my techs see and update their assigned repair orders?
Does Shopmonkey work on a phone or tablet?
Can I manage multiple shop locations from one account?
How does Shopmonkey help when a repair order is taking too long?
Is there a way to keep customers updated on their vehicle without having to call them?
What does Shopmonkey cost?
How long does it take to get up and running?
Do I have to sign a long-term contract?
Powerful features for shop owners
Everything your shop needs. Nothing it doesn't.
2-way SMS and email messaging, included in every plan.
Build and send professional estimates and get digital approvals in minutes.
Customers can book online anytime. You control the calendar.
Every job, every tech, and every customer, managed in real time.
Photos, videos, and notes that drive ARO and get approvals fast.
Manage inventory and track orders from PartsTech, Nexpart, and RepairLink, all built in.
Profit, throughput, tech performance and more, all at a glance.
Online or in-person payments, with BNPL and instant payouts available.
HEAR FROM SHOP OWNERS
Real shops. Real stories. Real impact.
“We’ve been able to double the amount of work we can do with the same amount of people.”
Casey George, President, Bus & Truck of Chicago
“Our Google rating went from 4.0 to 4.8.”
Will Helton, Owner, University Auto & Tire
“We’ve seen a 2x increase in online visitors using the work request form.”
Chad Hrencecin, Co-owner, Electrified Garage
“Shopmonkey is very forward-thinking. Our franchisees from our 100+ locations love it.”
Jeff Stark, COO, Tint World Enterprise
“We save 160 hours per month on phone calls alone.”
Philip Lindsley, Owner, Titan Motoring
“Shopmonkey is the centerpiece of everything that happens inside our store."
Bre Braddock, Regional Director, RNR Tire Express Midwest
Want results like these? Start with a 20-minute demo.
we’re with you from day one
Support that actually picks up the phone.
<20 sec
<3 min
94%
Bilingual support: English, Spanish, and French (Canada)
Advanced data migration services
Ongoing training and resources
Live, in-house phone, chat, and email support
Award-winning software. Real-world results.
Consistently ranked a leader by the platforms shop owners trust most.
“We’ve used a lot of shop management systems in the past. We really fell in love with what Shopmonkey has to offer. It’s a one-stop shop for us." — Will Helton, Owner, University Auto & Tire
join the 8,000 shops already using shopmonkey
Shopmonkey is everything you need, no plugins or integrations required.