Rated #1. Trusted by 9,000+ auto shops.
Transparent Vehicle Inspections.
See Shopmonkey in action
Stop explaining repairs over the phone. Send customers photos, videos, and inspection findings so they can see exactly what your tech sees.
Techs capture photos, video, and voice notes right from the Shopmonkey mobile app.
Send the inspection to the customer by text or email and let the photos do the explaining.
Collect a customer e-signature right on the inspection so there is a documented record of what was found and what was approved.
sound familiar?
Most shops do a thorough job in the bay. Getting customers to understand and act on what was found is a different challenge.
Getting customers to understand a repair when they cannot see the problem themselves?
When you can only describe what you found over the phone, customers are more likely to push back or put it off. It is hard to say yes to something you cannot see.
Show them exactly what you see
Your tech attaches photos and videos to the inspection report. When the customer gets it, they see the worn brake pad or the leaking seal themselves.
Your inspection tool doesn't connect to the rest of your shop?
A standalone inspection app is one more login, one more subscription, and one more place your team has to manually copy information over. When it's not connected, things fall through the cracks.
Inspections built into the same system you already use
Shopmonkey inspections live inside the repair order, so findings flow directly to the estimate, the customer record, and the inspection history. No separate tool, no duplicate entry.
Inspection results don't always make it onto the estimate?
When inspection notes and the estimate live in different places, recommended services get missed or entered manually, which slows everything down.
Inspections that flow directly into the estimate
A completed inspection ties directly to the repair order. Recommended services can be added to the estimate in a few clicks.
You have no record of what was inspected and when?
Without a documented inspection history, it is hard to show customers what was checked on a prior visit or defend a recommendation that comes up again.
A full inspection history tied to every vehicle
Every inspection is saved to the customer and vehicle profile. Pull up what was checked, what was found, and what the customer approved on any prior visit.
A customer comes back later claiming they were never told about a problem?
Without a paper trail, it is your word against theirs. Verbal walkthroughs are easy to forget and impossible to prove.
A signed inspection the customer reviewed themselves
Customers receive the inspection digitally, can see every photo and video, and sign off with an e-signature directly from their phone. That record lives in Shopmonkey.
REAL RESULTS FROM REAL SHOPS
The numbers speak for themselves.
40%
Average revenue increase reported by customers
2x
Increase in service volume without adding staff
50%
Less time spent on phone & paperwork
The complete shop operating system
Smart. Simple. Built for shop life.
Run the shop faster.
One workflow for every repair, tech, and bay — estimates approved in minutes, payments in a single click.
Earn more per RO.
Photo and video DVIs lift approval rates, online scheduling fills empty bays, and real-time reporting shows where the money is.
Keep customers coming back.
Auto-request reviews after every job and send SMS campaigns to bring customers back.
More revenue, less chaos. See it in a live demo.
Frequently asked questions
Don't see your question? Our team is happy to walk through anything specific to your shop on a live demo.
Do my techs need a specific device to use digital inspections?
Can my techs use voice to fill out inspection notes?
Can I customize the inspection form to match what my shop checks?
How does the customer receive their inspection report?
Can I attach photos and videos to specific inspection line items?
How does the inspection connect to the estimate?
Is the inspection history saved to the customer's vehicle profile?
Is Shopmonkey cloud-based, or do I need to install anything?
What does Shopmonkey cost?
How long does it take to get up and running?
Powerful features for shop owners
Everything your shop needs. Nothing it doesn't.
2-way SMS and email messaging, included in every plan.
Build and send professional estimates and get digital approvals in minutes.
Customers can book online anytime. You control the calendar.
Every job, every tech, and every customer, managed in real time.
Photos, videos, and notes that drive ARO and get approvals fast.
Manage inventory and track orders from PartsTech, Nexpart, and RepairLink, all built in.
Profit, throughput, tech performance and more, all at a glance.
Online or in-person payments, with BNPL and instant payouts available.
HEAR FROM SHOP OWNERS
Real shops. Real stories. Real impact.
“We’ve been able to double the amount of work we can do with the same amount of people.”
Casey George, President, Bus & Truck of Chicago
“Our Google rating went from 4.0 to 4.8.”
Will Helton, Owner, University Auto & Tire
“We’ve seen a 2x increase in online visitors using the work request form.”
Chad Hrencecin, Co-owner, Electrified Garage
“Shopmonkey is very forward-thinking. Our franchisees from our 100+ locations love it.”
Jeff Stark, COO, Tint World Enterprise
“We save 160 hours per month on phone calls alone.”
Philip Lindsley, Owner, Titan Motoring
“Shopmonkey is the centerpiece of everything that happens inside our store."
Bre Braddock, Regional Director, RNR Tire Express Midwest
Want results like these? Start with a 20-minute demo.
we’re with you from day one
Support that actually picks up the phone.
<20 sec
<3 min
94%
Bilingual support: English, Spanish, and French (Canada)
Advanced data migration services
Ongoing training and resources
Live, in-house phone, chat, and email support
Award-winning software. Real-world results.
Consistently ranked a leader by the platforms shop owners trust most.
“We’ve used a lot of shop management systems in the past. We really fell in love with what Shopmonkey has to offer. It’s a one-stop shop for us." — Will Helton, Owner, University Auto & Tire
join the 8,000 shops already using shopmonkey
Shopmonkey is everything you need, no plugins or integrations required.