Rated #1. Trusted by 9,000+ auto shops.
Built-In Marketing Tools.
See Shopmonkey in action
Keep customers coming back with automated review requests, targeted campaigns, deferred service follow-ups, and online scheduling — all inside Shopmonkey, no separate tools required.
Send review requests after every visit so your online rating reflects the work you do.
Run text and email campaigns to bring back customers who haven't been in for a while.
Connect your Google Business Profile with the Appointment Scheduler so customers can book services directly from search, your website, and anywhere else they find you.
sound familiar?
Most shop owners are great at taking care of customers while they are there. Getting them to come back is a different challenge.
You know you should be asking for more reviews but it never happens consistently?
Asking a customer for a review in the moment is awkward, and by the time you think to follow up they have already forgotten about the visit.
Automated review requests after every job
Shopmonkey sends a review request automatically after a job is closed. You don't have to remember to ask, and neither does your team.
Customers come in once and you never hear from them again?
A lot of shops have customers who had a great experience and just never came back. Without follow-up, there is no easy way to bring them in again.
Campaigns that bring customers back
Send targeted text and email campaigns to customers who have not been in recently. A simple message is often enough to get them back on your calendar.
Declined services get forgotten once the customer drives away?
When a customer says no to a recommended service, it gets noted and then nothing happens. That deferred work is real revenue sitting idle.
Automated follow-ups for deferred services
CRM Essentials automatically sends a follow-up message months after a customer declined a service. You set it up once and it runs on its own.
You are paying for a separate scheduling tool on top of everything else?
Third-party scheduling tools can run $100 to $200 a month and still require your team to manually transfer bookings or manage a third-party API connection with your shop management software. Two tools, two logins, and the same job done twice.
Online scheduling built into Shopmonkey
The Appointment Scheduler is part of CRM Essentials, so it lives inside the same system your team already uses. Customers book online through your Google Business Profile or website, and it is already in Shopmonkey. No third-party subscription, no duplicate entry.
REAL RESULTS FROM REAL SHOPS
The numbers speak for themselves.
200+
Google reviews after switching to automated review requests
2–6
New appointments per week through the online scheduler
310+
Additional customers in one year while reducing marketing spend
The complete shop operating system
Smart. Simple. Built for shop life.
Run the shop faster.
One workflow for every repair, tech, and bay — estimates approved in minutes, payments in a single click.
Earn more per RO.
Photo and video DVIs lift approval rates, online scheduling fills empty bays, and real-time reporting shows where the money is.
Keep customers coming back.
Auto-request reviews after every job and send SMS campaigns to bring customers back.
More revenue, less chaos. See it in a live demo.
Frequently asked questions
Don't see your question? Our team is happy to walk through anything specific to your shop on a live demo.
What is included in CRM Essentials?
How do Google review requests work?
Can I control when and how review requests are sent?
What types of campaigns can I run with CRM Essentials?
How does the deferred services follow-up work?
Is CRM Essentials included in my Shopmonkey plan, or is it an add-on?
What does Shopmonkey cost?
How long does it take to get up and running?
Is Shopmonkey cloud-based, or do I need to install anything?
Powerful features for shop owners
Everything your shop needs. Nothing it doesn't.
2-way SMS and email messaging, included in every plan.
Build and send professional estimates and get digital approvals in minutes.
Customers can book online anytime. You control the calendar.
Every job, every tech, and every customer, managed in real time.
Photos, videos, and notes that drive ARO and get approvals fast.
Manage inventory and track orders from PartsTech, Nexpart, and RepairLink, all built in.
Profit, throughput, tech performance and more, all at a glance.
Online or in-person payments, with BNPL and instant payouts available.
HEAR FROM SHOP OWNERS
Real shops. Real stories. Real impact.
“We’ve been able to double the amount of work we can do with the same amount of people.”
Casey George, President, Bus & Truck of Chicago
“Our Google rating went from 4.0 to 4.8.”
Will Helton, Owner, University Auto & Tire
“We’ve seen a 2x increase in online visitors using the work request form.”
Chad Hrencecin, Co-owner, Electrified Garage
“Shopmonkey is very forward-thinking. Our franchisees from our 100+ locations love it.”
Jeff Stark, COO, Tint World Enterprise
“We save 160 hours per month on phone calls alone.”
Philip Lindsley, Owner, Titan Motoring
“Shopmonkey is the centerpiece of everything that happens inside our store."
Bre Braddock, Regional Director, RNR Tire Express Midwest
Want results like these? Start with a 20-minute demo.
we’re with you from day one
Support that actually picks up the phone.
<20 sec
<3 min
94%
Bilingual support: English, Spanish, and French (Canada)
Advanced data migration services
Ongoing training and resources
Live, in-house phone, chat, and email support
Award-winning software. Real-world results.
Consistently ranked a leader by the platforms shop owners trust most.
“We’ve used a lot of shop management systems in the past. We really fell in love with what Shopmonkey has to offer. It’s a one-stop shop for us." — Will Helton, Owner, University Auto & Tire
join the 8,000 shops already using shopmonkey
Shopmonkey is everything you need, no plugins or integrations required.