Customer Stories

Real shops,

real results.

Find out how shops around the country have improved the way they do business with Shopmonkey.

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Shopmonkey by the numbers

Shopmonkey by the numbers

2016

Founded

4000+

Customers

200+

Employees

$110m

From Investors

case study — auto customs

Titan Motoring slashes phone calls and accounting hours, while protecting it’s business with Shopmonkey

Saved accounting team 15 hours per month

With Shopmonkey’s reporting and payment tools, Titan’s team has been able to cut down on time spent on accounting tasks.

Avoided 20+ quality-related disputes

Using Shopmonkey’s inspection tools, technicians are given zero liability while servicing vehicles — a detailed report of a vehicle’s state before and after their work was done.

Saved 160 administrative hours each month

With Shopmonkey’s appointment management tool, Titan’s team has been able to save hours of time by automatically sending appointment reminders.

“Shopmonkey saved us for sure. I don’t want to think about what would have happened without it. Shopmonkey alleviated problems we didn’t even know we had.”
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case study — auto repair

Top Auto Shop sees huge jump in gross sales with Shopmonkey

20% Increase in Sales

Since they made the switch to Shopmonkey, Top Shop Auto has grown their gross monthly sales by 20%.

90% Decrease in Calls

Top Auto Shop is now calling customers 10% of the amount they used to with instant text & email.

75% Decrease in No-Shows

With automated appointment reminders, Frank has a quarter of the no-shows he used to have before Shopmonkey.

Top Auto Shop
Top Auto Shop Logo
"With Shopmonkey, we have been able to grow the shop by 20% in gross sales since implementing it in the shop"
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case study — Performance shop

Trackspec Autosports boosts efficiency & empowers employees with Shopmonkey

Efficient Internal Communication

Trackspec can instantly pull up work orders and check the tags to give their customers accurate information.

Empowered Employees

Through Shopmonkey, techs can talk to customers directly, add photos to inspections, and have more control of their work.

Happy Customers

Customers love Shopmonkey’s chat feature and how they can approve or reject estimates from anywhere.

Trakspec Autosports

Shopmonkey Features

Maximize your shop with Shopmonkey

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Streamline Workflow

Create and manage jobs, estimates and POs; look up VINs; order parts, and more.

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Lightning-Fast Invoices

Send professional quotes and invoices to customers digitally via text or email.

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Integrated Messaging

Communicate with customers right within our shop management software to send estimates.

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Contactless Payments

Give your shop customers more convenient and flexible ways to securely pay online or in person.

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Better Digital Inspections

Give your shop customers more convenient and flexible ways to securely pay online or in person.

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Easy Appointments

Offer your repair shop customers more flexibility, send confirmations and automated reminders,

Real shops, real results.

See how repair shop management software has positively impacted and helped thousands of businesses just like yours.

“I’m not a computer geek. I’m not an IT guy, and I don’t like overly complicated things. I’m a grease monkey. Because of this, I was immediately captured by the user-friendly nature of Shopmonkey.”

Artistic Interpretation (Avatar) of Gurjap Sekhon

Gurjap Sekhon

Owner and Lead Technician

“I love that I can log in to Shopmonkey from any place when I’m traveling between locations and see what’s going on day-to-day at both of my shops.”

Artistic Interpretation (Avatar) of Michael Salsaa

Michael Salsaa

Franchise Owner

“Customer experience is important to us. Shopmonkey makes us feel more confident that we are providing a great service.”

Artistic Interpretation (Avatar) of Victoria Vo

Victoria Vo

Shop Manager

“We had finally discovered a software that is specifically built for Auto shops. Plus, the Shopmonkey customer service was excellent from the start!” 

Artistic Interpretation (Avatar) of Wills Amstutz

Wills Amstutz

Co-Owner

“Shopmonkey mirrors our company’s values of professionalism, aesthetics, joy, and relatability with customers.”

Artistic Interpretation (Avatar) of Bez Stone

Bez Stone

Co-Owner

“I’m not a computer geek. I’m not an IT guy, and I don’t like overly complicated things. I’m a grease monkey. Because of this, I was immediately captured by the user-friendly nature of Shopmonkey.”

Artistic Interpretation (Avatar) of Gurjap Sekhon

Gurjap Sekhon

Owner and Lead Technician

“I love that I can log in to Shopmonkey from any place when I’m traveling between locations and see what’s going on day-to-day at both of my shops.”

Artistic Interpretation (Avatar) of Michael Salsaa

Michael Salsaa

Franchise Owner

“Customer experience is important to us. Shopmonkey makes us feel more confident that we are providing a great service.”

Artistic Interpretation (Avatar) of Victoria Vo

Victoria Vo

Shop Manager

“We had finally discovered a software that is specifically built for Auto shops. Plus, the Shopmonkey customer service was excellent from the start!” 

Artistic Interpretation (Avatar) of Wills Amstutz

Wills Amstutz

Co-Owner

“Shopmonkey mirrors our company’s values of professionalism, aesthetics, joy, and relatability with customers.”

Artistic Interpretation (Avatar) of Bez Stone

Bez Stone

Co-Owner

“I’m not a computer geek. I’m not an IT guy, and I don’t like overly complicated things. I’m a grease monkey. Because of this, I was immediately captured by the user-friendly nature of Shopmonkey.”

Artistic Interpretation (Avatar) of Gurjap Sekhon

Gurjap Sekhon

Owner and Lead Technician

“I love that I can log in to Shopmonkey from any place when I’m traveling between locations and see what’s going on day-to-day at both of my shops.”

Artistic Interpretation (Avatar) of Michael Salsaa

Michael Salsaa

Franchise Owner

“Customer experience is important to us. Shopmonkey makes us feel more confident that we are providing a great service.”

Artistic Interpretation (Avatar) of Victoria Vo

Victoria Vo

Shop Manager

“We had finally discovered a software that is specifically built for Auto shops. Plus, the Shopmonkey customer service was excellent from the start!” 

Artistic Interpretation (Avatar) of Wills Amstutz

Wills Amstutz

Co-Owner

“Shopmonkey mirrors our company’s values of professionalism, aesthetics, joy, and relatability with customers.”

Artistic Interpretation (Avatar) of Bez Stone

Bez Stone

Co-Owner
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