How Shop Reporting Turns Hard Data Into Real Dollars

Most of you can spot what’s wrong with a car just by how it looks, sounds, or even smells rolling into your bay. But when it comes to diagnosing your business, instincts alone aren’t enough. Figuring out where the money’s coming from, what’s cutting into your margins, and where the growth opportunities are starts with reporting.

Whether you’re running a general repair shop, heavy-duty, performance, tire, quick lube, or detailing business, Shopmonkey’s reporting tools give you the full picture. With more than 35 built-in reports (and new ones added all the time), you’ll see exactly what’s working, what’s not, and what areas need a tune-up. It’s like a Swiss Army knife for your business that tracks the shop’s performance daily, weekly, monthly, and year over year.

More Than Just Numbers

No two shops run the same. Each has different markets, different goals, and different challenges. That’s why Shopmonkey reporting is built to be flexible. You can dig into specific areas of the business, set up reports around your key performance indicators (KPIs), and even save custom views that you can access anytime. You can also set up and save a list of favorite reports for quick reference.

Forget about combing through endless spreadsheets or plugging in numbers week after week. Instead, you get a clean, up-to-date snapshot of your shop whenever you need it, letting you identify trends, flag problems, and make adjustments in real-time.

Forget about combing through endless spreadsheets or plugging in numbers week after week. Instead, you get a clean, up-to-date snapshot of your shop whenever you need it...

What You Can Track

Here are just a few examples of how reporting gives shops a competitive edge:

End of Day Report: An easy-to-read summary of sales, performance data, payments, and profit drivers, all in one place.
Sales Summary Report: A clear view of the shop’s sales performance, either overall or broken out by key segments like efficiency, parts, and supplies.
Canned Services Summary: Insights on pre-built jobs that help you make smarter decisions on inventory, sales promotions, and investments.
Deferred Services Report: Track services that customers previously declined so you can plan the right time to revisit them.
Referral Summary: See which marketing channels actually bring in the most paying customers so you can scale back on the ones that don’t.

And that’s just the tip of the iceberg. Access to more than three-dozen reports (and counting) lets you deep-dive into every corner of your business, giving you a roadmap to better efficiency and making sure nothing falls through the cracks. Plus, Shopmonkey is always adding new reporting capabilities, taking feedback from shop owners to deliver smarter insights that produce real results.

Why It’s a Big Deal

The bottom line is that reporting provides clarity. It shows you what’s really happening, not what you think is happening. A clearer picture helps you make smarter decisions, whether it’s ordering the right parts, focusing on high-value services, or shifting ad dollars toward sales promotions that actually move the needle.

In fact, the benefits are endless: Seeing how much time your techs spend logged into jobs can help improve workflow. And knowing how many inspections are performed each week–and the work that comes from them–shows their effectiveness. This helps you forecast revenue and, if conversions are low, ramp up technician or service advisor training. When every aspect of the business is trackable, there’s no more guesswork.

A clearer picture helps you make smarter decisions, whether it’s ordering the right parts, focusing on high-value services, or shifting ad dollars toward sales promotions that actually move the needle.

The Road Ahead

Skill and experience go a long way in building a successful auto repair shop. But when you back that with real data, there’s no limit to how far you can take it. Whatever type of shop you run, Shopmonkey’s auto shop reporting provides complete visibility into your business. Reports can be tailored to your unique needs, delivering powerful insights to help you run a high-performing, efficient shop that outpaces the competition in 2025 and beyond.